Welcome to Optimum Senior Care's Support Ticket Center

We take customer service very seriously. Please use this ticket system to ask questions or get help with a problem you have with either our services or our billing.

Mailing Address
Optimum Senior Care Corp.
415 W. Golf Road, Suite 40
Arlington Heights, IL 60005

(847) 483-8800
(847) 483-8801


Open A New Ticket

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please use the form to the right.

Check Ticket Status

If you have sent in a ticket already, Check up on it.

Frequently Asked Questions

  1. Why hire a caregiver?
  2. What is a Live-In caregiver?
  3. Where do we service?
  4. What can our caregivers help with?
  5. What is a come and go caregiver?
  6. Are your schedules flexible?
  7. Are your caregivers trained and certified?
  8. Do you do background check on your caregivers?
  9. Do you offer transportation to clients?
  10. How available is your costumer support?


Get Good Help Fast!

Submit a Ticket and hear from us within 24 hours